- Introduction and Scope
These Terms of Use govern access to and use of the premises and services provided at Genting Casino Liverpool Renshaw Street, located at 45-55 Renshaw Street, Liverpool, L1 2SF, United Kingdom. The operator of these premises is Genting Casinos UK Limited, a company registered in England and Wales under company number 01599689, with its registered office at Genting Management Office, First Floor, Resorts World Birmingham, Pendigo Way, Birmingham, B40 1PU, United Kingdom.
By entering the premises or using any service provided at Genting Casino Liverpool Renshaw Street, you confirm that you have read, understood, and agreed to these Terms of Use. Agreement to these terms is a condition of entry and of receiving any gaming or other services at the premises. If you do not agree to these terms, you must not enter or use the premises.
These terms apply to all visitors, guests, and members accessing Genting Casino Liverpool Renshaw Street. They are issued at group level by Genting Casinos UK Limited and apply across all UK casino premises operated by that entity, including the Liverpool Renshaw Street location.
- Regulatory Status and Licensing
Genting Casino Liverpool Renshaw Street operates as licensed casino premises under the authority of the UK Gambling Commission. The local licensing authority for these premises is Liverpool City Council. Genting Casinos UK Limited is licensed and regulated by the UK Gambling Commission for the conduct of casino operations across its UK estate.
All gaming and related activities conducted at the premises are subject to the conditions of the premises licence and the requirements of the Gambling Act 2005 and associated regulations. Any conduct that conflicts with the conditions of the premises licence or applicable UK gambling law is prohibited.
- Age Requirement and Entry Conditions
Entry to Genting Casino Liverpool Renshaw Street is restricted to persons aged 18 years or over. This requirement applies at all times and without exception. The minimum age condition is a legal requirement under UK gambling law and is enforced as a condition of the premises licence.
Genting Casinos UK Limited reserves the right to request proof of age from any person seeking entry to or present on the premises. Failure to provide satisfactory proof of age when requested may result in refusal of entry or removal from the premises.
Entry to the premises is free of charge. No admission fee is applied.
- Dress Code and Conduct on Premises
A smart-casual dress code applies at Genting Casino Liverpool Renshaw Street. The following standards are in effect:
Permitted:
- Clean jeans
- Trainers (clean)
- T-shirts (clean)
Not permitted:
- Caps
- Tracksuits
- Sportswear generally
Genting Casinos UK Limited reserves the right to refuse entry to, or remove from, the premises any person whose dress or conduct does not comply with the required standards. Visitors are expected to conduct themselves in an orderly and respectful manner at all times while on the premises.
Behaviour that is disruptive, threatening, abusive, or otherwise contrary to the orderly operation of the premises is prohibited. Management retains the right to remove any person from the premises without prior notice where conduct is deemed unacceptable.
- Responsible Gambling Obligations
Genting Casinos UK Limited operates in accordance with UK Gambling Commission requirements relating to responsible gambling. Visitors are reminded that gambling should be conducted responsibly and within personal financial means.
Genting Casino Liverpool Renshaw Street supports access to responsible gambling resources. The UK national responsible gambling service, BeGambleAware, provides information and support to individuals who may be experiencing difficulties related to gambling. Information about self-exclusion and other responsible gambling tools is available from staff on the premises.
Persons who have registered for self-exclusion under any applicable scheme are not permitted to enter or use the gaming facilities at the premises. Genting Casinos UK Limited takes reasonable steps to enforce self-exclusion arrangements in accordance with its obligations under the premises licence.
- Gaming Rules and Conditions
All gaming conducted at Genting Casino Liverpool Renshaw Street is subject to the rules applicable to each individual game as posted on the premises. These rules are available for inspection by visitors at any time. The conduct of gaming is regulated by the terms of the premises licence and applicable UK gambling legislation.
Disputes arising from gaming outcomes or the application of game rules must be raised with a member of staff or management at the time of the dispute or as soon as reasonably practicable. Genting Casinos UK Limited will address disputes in accordance with its internal procedures and, where applicable, the requirements of the UK Gambling Commission.
The currency used for all gaming transactions at the premises is Pounds Sterling (GBP).
- Premises Hours and Service Availability
The premises at 45-55 Renshaw Street, Liverpool, L1 2SF are open 24 hours a day, 7 days a week. Live gaming is available from 12:00 (midday) daily. The availability of specific services, including dining and bar facilities, may vary and is subject to change. Visitors are advised to contact the premises directly for current service availability.
- Limitation of Liability
Genting Casinos UK Limited does not accept liability for loss of or damage to personal property brought onto the premises, except where such liability cannot be excluded by law. Visitors are responsible for the safekeeping of their personal belongings while on the premises.
Nothing in these Terms of Use excludes or limits liability for death or personal injury caused by negligence, fraud, or any other matter that cannot be excluded or limited under applicable law.
- Governing Law and Jurisdiction
These Terms of Use are governed by the laws of England. Any dispute arising from or in connection with these terms or your use of the premises is subject to the exclusive jurisdiction of the courts of England.
- Contact Information
For enquiries relating to Genting Casino Liverpool Renshaw Street, visitors may contact the premises directly:
- Address: 45-55 Renshaw Street, Liverpool, L1 2SF, United Kingdom
- Telephone: +44 (0)151 708 8866
- Online contact: gentingcasinos.co.uk
For enquiries relating to Genting online casino services, visitors are directed to the separate online help and support pages available at gentingcasino.com. Online casino terms and conditions are distinct from these premises terms and are published separately.
- Amendments to These Terms
Genting Casinos UK Limited reserves the right to amend these Terms of Use at any time. Updated terms apply from the date of publication. Continued use of the premises following any amendment constitutes acceptance of the revised terms. Visitors are advised to review the current terms prior to each visit.