- Introduction
This privacy policy applies to Genting Casino Liverpool Renshaw Street, located at 45-55 Renshaw Street, Liverpool, L1 2SF, United Kingdom. The casino operates as a licensed premises under Genting Casinos UK Limited, whose registered management office is at First Floor Resorts World Birmingham, Pendigo Way, Birmingham, B40 1PU, United Kingdom.
Genting Casinos UK Limited holds an operating licence issued by the UK Gambling Commission under account number 537. Genting Casino Liverpool Renshaw Street is listed on the Gambling Commission public register as an authorised casino premises under that licence. Liverpool City Council acts as the local premises licensing authority for this venue.
The privacy practices set out in this document apply to personal data collected in connection with visits to or interactions with Genting Casino Liverpool Renshaw Street. This policy should be read together with the central Genting Casinos UK Limited privacy notice published at gentingcasinos.co.uk/privacy-policy, which governs data processing across all UK group entities and premises.
- Data Controller
The data controller responsible for personal data collected at Genting Casino Liverpool Renshaw Street is Genting Casinos UK Limited. All data processing activities at this premises are conducted in accordance with the obligations of Genting Casinos UK Limited as data controller under applicable United Kingdom law.
- Legal Framework
Personal data collected at or in connection with Genting Casino Liverpool Renshaw Street is processed in compliance with:
- UK General Data Protection Regulation (UK GDPR)
- Data Protection Act 2018
- Anti-money laundering regulations applicable in the United Kingdom
- Requirements imposed by the UK Gambling Commission under the operating licence held by Genting Casinos UK Limited
- Conditions attached to the premises licence issued by Liverpool City Council
4. Categories of Personal Data Collected
4.1 Data Collected at the Premises
When visiting Genting Casino Liverpool Renshaw Street, the following categories of personal data may be collected:
- Identification information, including name, date of birth, and identity document details, where required for age verification, membership, or regulatory compliance
- Contact information provided in connection with membership, enquiries, or correspondence
- Closed circuit television (CCTV) recordings captured throughout the casino premises
- Photographs or audio recordings where collected in the course of premises operations
- Payment card or bank account information provided in connection with transactions at the venue
4.2 Data Collected Through Digital Channels
If Genting Casino Liverpool Renshaw Street is contacted or accessed through the gentingcasinos.co.uk website, including any venue contact page, personal data may be collected in accordance with the Genting Casinos UK Limited website privacy notice and cookies policy.
For any use of the GentingCasino online casino service at gentingcasino.com, a separate privacy policy applies. That policy is published at gentingcasino.com/privacy.
- Purposes of Processing and Legal Bases
The table below sets out the primary purposes for which personal data collected at Genting Casino Liverpool Renshaw Street is processed, together with the associated legal bases.
Purpose - Legal basis:
- Fraud prevention and detection - Legitimate interests of Genting Casinos UK Limited; legal obligation
- Anti-money laundering compliance - Legal obligation under UK anti-money laundering legislation
- Age verification and access control - Legal obligation; contractual necessity
- Gaming integrity monitoring and surveillance reporting - Legal obligation; legitimate interests
- Compliance with Gambling Commission licence conditions - Legal obligation
- Compliance with Liverpool City Council premises licence conditions - Legal obligation
- General commercial operations of the premises - Legitimate interests of Genting Casinos UK Limited
- Processing by authorised third-party service providers - Contractual necessity; legitimate interests
- CCTV and Surveillance
Genting Casino Liverpool Renshaw Street operates CCTV systems throughout the premises. CCTV recordings are collected and retained for the purposes of fraud prevention, anti-money laundering monitoring, gaming integrity surveillance, and compliance with regulatory and legal obligations.
Genting Casinos UK Limited may instruct third-party security service providers to operate surveillance systems at this premises. Where such arrangements are in place, those third parties process surveillance data only on the instructions of Genting Casinos UK Limited and are required to handle such data in accordance with applicable data protection law and the contractual terms agreed with Genting Casinos UK Limited.
- Third-Party Disclosure
Personal data collected at Genting Casino Liverpool Renshaw Street is disclosed to third parties only to the extent required for the purposes described in this policy or as otherwise permitted or required by law. Third parties receiving personal data are required to process it in compliance with applicable data protection legislation and any contractual terms imposed by Genting Casinos UK Limited. Personal data is not disclosed to third parties for their own independent marketing or commercial purposes without a lawful basis.
Where personal data is transferred outside the United Kingdom to countries that do not provide an equivalent level of data protection, Genting Casinos UK Limited takes reasonable steps to ensure that such data is treated with appropriate security and in accordance with applicable legislation and its privacy policies.
- Data Retention
Personal data collected at or in connection with Genting Casino Liverpool Renshaw Street is retained for the period necessary to fulfil the purposes for which it was collected, including any period required by law or regulation after the relevant interaction or transaction has concluded. When personal data is no longer required for any lawful purpose, it is securely deleted or anonymised in accordance with Genting Casinos UK Limited data retention procedures.
- Your Rights
As a data subject under UK GDPR and the Data Protection Act 2018, you have the following rights in relation to personal data held about you by Genting Casinos UK Limited in connection with Genting Casino Liverpool Renshaw Street:
- The right to be informed about how personal data is used
- The right of access to personal data held
- The right to rectification of inaccurate personal data
- The right to erasure of personal data in certain circumstances
- The right to restriction of processing in certain circumstances
- The right to data portability in certain circumstances
- The right to object to processing based on legitimate interests
- Rights in relation to automated decision-making and profiling
To exercise any of these rights in connection with data processed by the online GentingCasino service, contact the Data Protection Officer at [email protected]. For rights requests relating to data processed by Genting Casinos UK Limited in connection with land-based premises, including Genting Casino Liverpool Renshaw Street, contact details are available in the central privacy notice at gentingcasinos.co.uk/privacy-policy.
- Responsible Gaming and Age Requirement
Genting Casino Liverpool Renshaw Street operates in accordance with United Kingdom law, which sets the minimum age for entry to and participation in casino gaming at 18 years. Age verification procedures are applied at the premises as required by the operating licence and premises licence conditions.
Information on responsible gaming obligations and support is available through the Genting Casinos UK Limited responsible gaming resources referenced on the venue’s official pages.
- Cookies and Online Interactions
If the Genting Casino Liverpool Renshaw Street contact page or any other page within the gentingcasinos.co.uk domain is accessed, cookies may be placed on the accessing device in accordance with the Genting Casinos UK Limited cookies policy. The cookies policy is accessible via the footer of the gentingcasinos.co.uk website.
- Updates to This Policy
The privacy practices applicable to Genting Casino Liverpool Renshaw Street are subject to update in line with changes to applicable law, regulatory requirements, or the operational practices of Genting Casinos UK Limited. The current version of the applicable privacy notice is maintained at gentingcasinos.co.uk/privacy-policy. Users are advised to consult that document for the most current information.